Help From Hutchinson

By Allie Hembree Martin The United States unemployment rate is 3.6 percent, the lowest it has been since the 1960s. I sat down to talk

“If a tree falls in a forest, does it make a sound?” This quintessential thought experiment isn’t the most environmentally friendly metaphor. Nonetheless, it is

Your spa director just gave his or her notice. Unfortunately, it was the typical two-week notice in the middle of your busiest time of year.

Recruiting for spas has never been more difficult than it is today. Shortages of managers and licensed staff, such as massage therapists, estheticians, and nail

In the last decade, we have seen an increased willingness of hospitality and spa companies to cross geographical and cultural divides and move into markets outside of their traditional regions. It is really a function of and a result of globalization, which is impacting all business sectors. One geographical jump that seems to be getting a lot of attention these days is the Asian hospitality market. Big investors in the East are diving head-first into the Western wellness boom by buying landmark spa properties in the United States, recruiting top executive talent to lead their spa divisions in Asia, and integrating their traditional spa modalities with modern wellness culture.

Those of us lucky enough to work in the spa and wellness industry experience the pleasure of helping people day in, day out. However, from an executive perspective, there is one very common complaint: the industry doesn’t get the respect it deserves.