Help From Hutchinson

Your spa director just gave his or her notice. Unfortunately, it was the typical two-week notice in the middle of your busiest time of year.

Recruiting for spas has never been more difficult than it is today. Shortages of managers and licensed staff, such as massage therapists, estheticians, and nail

In the last decade, we have seen an increased willingness of hospitality and spa companies to cross geographical and cultural divides and move into markets outside of their traditional regions. It is really a function of and a result of globalization, which is impacting all business sectors. One geographical jump that seems to be getting a lot of attention these days is the Asian hospitality market. Big investors in the East are diving head-first into the Western wellness boom by buying landmark spa properties in the United States, recruiting top executive talent to lead their spa divisions in Asia, and integrating their traditional spa modalities with modern wellness culture.

Those of us lucky enough to work in the spa and wellness industry experience the pleasure of helping people day in, day out. However, from an executive perspective, there is one very common complaint: the industry doesn’t get the respect it deserves.

Though fall tends to be high season for budgeting for the coming year in the hospitality biz, soliciting ideas for improving the business and boosting

In our inter-connected world, customers now have access to your company across multiple digital platforms. Don’t shy away from this opportunity – think of it

Hutchinson Consulting hosted its annual corporate retreat recently at its flagship office in Sonoma (CA). Executive recruiters from across the U.S. joined together to plan