Learn about the Hutchinson family
Innovators Providing The Necessary Tools For Industry Leaders
Success in hospitality, wellness, and health requires proven, powerful guidance. Our incomparable team that boasts decades of experience in staffing, as well as in launching, operating, and marketing a variety of businesses.
Our Mission
At Hutchinson Consulting, our mission is to provide the best possible match between people and companies cultivate lasting relationships and to be at the forefront of developing initiative wellness brands.
Acquisition By Arch Amenities Group
Arch Amenities Group was formed through the strategic acquisition of preeminent providers of hospitality and wellness-led amenities management and consulting entities, bringing together trusted leadership and innovative solutions. The experts from Hutchinson Consulting have joined those from WTS International, LifeStart, Synergy Fitness Group, Meet Hospitality, ISM Spa/Privai/SpaSpace, and United Pools/NYS Pools to offer our clients an even more robust set of services and solutions.
Today, Arch Amenities Group proudly operates with the mission to help maximize the potential of people and spaces through a full spectrum of amenity management and consulting services for commercial and residential properties, including spas, fitness centers, meetings and events spaces, private clubs and communities, pools and more.
MEET THE TEAM
Let our team put our experience to work for you as we guide you to the path of success.
A visionary leader in the luxury hospitality, healthcare, wellness, and spa industries, Michael G. Tompkins has led celebrated teams to success for over twenty years. Combining industry knowledge with a vast network of industry peers and former colleagues, Michael has a rare ability to source expert candidates globally. Having held CEO positions with Miraval Resorts, Hilton Head Health, and PALM Health, Past Chairman of the International Spa Association (ISPA) and executive positions with Canyon Ranch Health Resorts, Michael credits his success in building executive management teams who excel in efficiency while building culture for guests and staff.
A visionary leader in the luxury hospitality, healthcare, wellness, and spa industries, Michael G. Tompkins has led celebrated teams to success for over twenty years. Combining industry knowledge with a vast network of industry peers and former colleagues, Michael has a rare ability to source expert candidates globally. Having held CEO positions with Miraval Resorts, Hilton Head Health, and PALM Health, Past Chairman of the International Spa Association (ISPA) and executive positions with Canyon Ranch Health Resorts, Michael credits his success in building executive management teams who excel in efficiency while building culture for guests and staff.
Partner
Carol’s dynamic career in strategic marketing has allowed her to develop a widely-recognized expertise in hospitality and wellness. She is a leader in her field, known for analyzing trends and forecasting sales to develop long-term strategies, key objectives and operational execution plans based on business best practices, as well as maximum growth and profitability.
Because Carol began in public relations and then moved into marketing, she has a rare ability to understand the perception of a brand in the marketplace, and she has used her unique vision to help develop and deploy innovative marketing plans for some of the most successful brands in the industry.
Carol’s dynamic career in strategic marketing has allowed her to develop a widely-recognized expertise in hospitality and wellness. She is a leader in her field, known for analyzing trends and forecasting sales to develop long-term strategies, key objectives and operational execution plans based on business best practices, as well as maximum growth and profitability.
Because Carol began in public relations and then moved into marketing, she has a rare ability to understand the perception of a brand in the marketplace, and she has used her unique vision to help develop and deploy innovative marketing plans for some of the most successful brands in the industry.
Partner
Mindy Terry is a dynamic executive with extensive experience producing award-winning projects in beauty, health, wellness, luxury hospitality & residential sectors. She is a proven leader in planning, development and execution, with more than 40 successful start-ups. She has highly adaptable management skills having worked in the Americas, Caribbean, Asia and Middle East, including experience with European companies.
Ms. Terry is currently based in Hilton Head Island, SC frequently traveling and working where clients need her. Notable projects include: The Wellhouse at Blackberry Farm, Sahra Spa, Salon & Hammam at The Cosmopolitan of Las Vegas, Sense Spa at Rosewood Abu Dhabi, The Spa at Glenmere and Vita at Henry Ford Hospital.
Mindy Terry is a dynamic executive with extensive experience producing award-winning projects in beauty, health, wellness, luxury hospitality & residential sectors. She is a proven leader in planning, development and execution, with more than 40 successful start-ups. She has highly adaptable management skills having worked in the Americas, Caribbean, Asia and Middle East, including experience with European companies.
Ms. Terry is currently based in Hilton Head Island, SC frequently traveling and working where clients need her. Notable projects include: The Wellhouse at Blackberry Farm, Sahra Spa, Salon & Hammam at The Cosmopolitan of Las Vegas, Sense Spa at Rosewood Abu Dhabi, The Spa at Glenmere and Vita at Henry Ford Hospital.
Wellness & Spa Development Expert
Julie has over thirty-five years of hospitality experience on her resume, primarily in human resources, recruiting and training. During her hotel career, Julie worked for The Ritz-Carlton Hotel Company, The Pebble Beach Company, Benchmark Hospitality and Hyatt Hotels. She was a certified interviewer and trainer through Talent+ for over a decade. While with The Ritz-Carlton as a Director of Human Resources, Julie was instrumental in assisting with hotel openings throughout the world: Bali, Hong Kong, Seoul and Kuala Lumpur as well as many hotel openings stateside. Julie also led the corporate human resources team for the leading day spa company in California – Burke Williams Day Spa’s.
Julie joined Hutchinson Consulting in 2006 and loves being able to match great candidates with fantastic clients. “I like getting people excited about what I’m excited about… and that has always been hospitality!” Creating long lasting relationships has been the key to her success as a Hospitality Recruiter. Julie’s passions are travel, photography, and her family.
Julie has over thirty-five years of hospitality experience on her resume, primarily in human resources, recruiting and training. During her hotel career, Julie worked for The Ritz-Carlton Hotel Company, The Pebble Beach Company, Benchmark Hospitality and Hyatt Hotels. She was a certified interviewer and trainer through Talent+ for over a decade. While with The Ritz-Carlton as a Director of Human Resources, Julie was instrumental in assisting with hotel openings throughout the world: Bali, Hong Kong, Seoul and Kuala Lumpur as well as many hotel openings stateside. Julie also led the corporate human resources team for the leading day spa company in California – Burke Williams Day Spa’s.
Julie joined Hutchinson Consulting in 2006 and loves being able to match great candidates with fantastic clients. “I like getting people excited about what I’m excited about… and that has always been hospitality!” Creating long lasting relationships has been the key to her success as a Hospitality Recruiter. Julie’s passions are travel, photography, and her family.
Executive Hospitality Recruiter
Rich is a strong leader in the hospitality and wellness industries, bringing over thirty years of human resources experience to Hutchinson Consulting. Throughout his extensive tenure, he has served as an integral member of senior leadership teams and brings a wealth of knowledge in all areas of the field, particularly in the hospitality and wellness industries.
Rich has led human resource departments at several distinguished properties including Canyon Ranch in the Berkshires, the #1 health resort in the country, and The Westmoor Club, a premier private club in Nantucket, MA, as well as a number of large non-profit organizations. In his past roles, Rich has been instrumental in leading teams, developing and implementing growth strategies for company departments, and ensuring the alignment of human resource programs to company goals, missions, and values. Rich also specializes in determining recruitment strategy, designing performance measurement tools, and facilitating team-building and goal-setting strategies.
Rich served as President of the Berkshire County Regional Employment Board (BCREB) Board of Directors as well as an Instructor for the HR Generalist Series Accelerated Program. Originally from The Berkshires, the westernmost county of Massachusetts, Rich now resides on Nantucket Island with his wife, Laura, and has two adult daughters, Nicole and Lindsay.
Rich is a strong leader in the hospitality and wellness industries, bringing over thirty years of human resources experience to Hutchinson Consulting. Throughout his extensive tenure, he has served as an integral member of senior leadership teams and brings a wealth of knowledge in all areas of the field, particularly in the hospitality and wellness industries.
Rich has led human resource departments at several distinguished properties including Canyon Ranch in the Berkshires, the #1 health resort in the country, and The Westmoor Club, a premier private club in Nantucket, MA, as well as a number of large non-profit organizations. In his past roles, Rich has been instrumental in leading teams, developing and implementing growth strategies for company departments, and ensuring the alignment of human resource programs to company goals, missions, and values. Rich also specializes in determining recruitment strategy, designing performance measurement tools, and facilitating team-building and goal-setting strategies.
Rich served as President of the Berkshire County Regional Employment Board (BCREB) Board of Directors as well as an Instructor for the HR Generalist Series Accelerated Program. Originally from The Berkshires, the westernmost county of Massachusetts, Rich now resides on Nantucket Island with his wife, Laura, and has two adult daughters, Nicole and Lindsay.
Hospitality Recruiter
Julie Keller Callaghan, the most recent addition to the Hutchinson team, is the co-founder of Well Defined, a comprehensive new wellness resource targeted to a range of industry professionals and consumers. Prior to that, she served as the editor-in-chief and publisher of American Spa for 15 years and also founded the American Spa Women in Wellness Leadership Conferences and the American Spa CBD Summit. She was named a 2019 Folio Top Woman in Media in the Industry Trailblazers category and won the ISPA Innovate Award in 2018 for her work with women in leadership. Her longtime role as a wellness advocate and influencer and her vast industry connections make her an ideal partner for companies looking to fill vital roles and candidates seeking their dream positions. She lives in Kansas City with her husband and two small children.
Julie Keller Callaghan, the most recent addition to the Hutchinson team, is the co-founder of Well Defined, a comprehensive new wellness resource targeted to a range of industry professionals and consumers. Prior to that, she served as the editor-in-chief and publisher of American Spa for 15 years and also founded the American Spa Women in Wellness Leadership Conferences and the American Spa CBD Summit. She was named a 2019 Folio Top Woman in Media in the Industry Trailblazers category and won the ISPA Innovate Award in 2018 for her work with women in leadership. Her longtime role as a wellness advocate and influencer and her vast industry connections make her an ideal partner for companies looking to fill vital roles and candidates seeking their dream positions. She lives in Kansas City with her husband and two small children.
Executive Hospitality Recruiter
Sheri Claflin began her career on board the luxury ships of Princess Cruises. There she developed a passion for the core concept of wellness. Sheri started her hospitality career as Spa Director at the Westin Century Plaza and St. Regis Los Angeles. She then launched the largest spa / wellness center to date for Four Seasons Hotels & Resorts and opened the Five-Star Montage Resort in Beverly Hills. Later, she was Executive Spa Director at Sonoma Mission Inn & Spa and at the Golden Door Spa at the Waldorf Astoria. Prior to joining Hutchinson Consulting in 2015, Sheri was the Executive Director of Spa Development for a new brand of organic day spas on the West Coast.
Sheri Claflin began her career on board the luxury ships of Princess Cruises. There she developed a passion for the core concept of wellness. Sheri started her hospitality career as Spa Director at the Westin Century Plaza and St. Regis Los Angeles. She then launched the largest spa / wellness center to date for Four Seasons Hotels & Resorts and opened the Five-Star Montage Resort in Beverly Hills. Later, she was Executive Spa Director at Sonoma Mission Inn & Spa and at the Golden Door Spa at the Waldorf Astoria. Prior to joining Hutchinson Consulting in 2015, Sheri was the Executive Director of Spa Development for a new brand of organic day spas on the West Coast.
Executive Hospitality Recruiter
Jennifer is originally from Southern California where she began her career at Korn/Ferry International in the IT department. With her background in technology and business, she moved to Boulder, Colorado to co-found and run a start-up food company. In 2012, Jen moved with her family to Northern California and joined Hutchinson Consulting as an Associate in 2017.
Jennifer is originally from Southern California where she began her career at Korn/Ferry International in the IT department. With her background in technology and business, she moved to Boulder, Colorado to co-found and run a start-up food company. In 2012, Jen moved with her family to Northern California and joined Hutchinson Consulting as an Associate in 2017.
Database Administrator
An industry expert with more than twenty years of successful experience in full lifecycle recruiting and business development, Suzy Crockett has a proven ability to foster relationships with C-suite and senior executives in hospitality, luxury retail, and renewable energy.
Her vision and ability to nurture relationships lead to long-term solutions and success.
Prior to joining Hutchinson Consulting Suzy held a senior management role within the Holland American Group (HAL), building international teams and staging recruitment drives in Singapore, Australia, Canada and Japan. She was instrumental in the launch of luxury labels, including Burberry, Coach and Ferragamo across all HAL brands.
Most recently Suzy was the senior recruiter at Silfab Solar where she was able to combine her passion for green energy with her ability to identify and source outstanding talent to facilitate their aggressive growth across North America and Europe. She has also served as “Greening” Chair at Wyndham Destinations.
Suzy resides in the Pacific Northwest and is happiest on the water; kayaking, white water rafting, and sailing.
An industry expert with more than twenty years of successful experience in full lifecycle recruiting and business development, Suzy Crockett has a proven ability to foster relationships with C-suite and senior executives in hospitality, luxury retail, and renewable energy.
Her vision and ability to nurture relationships lead to long-term solutions and success.
Prior to joining Hutchinson Consulting Suzy held a senior management role within the Holland American Group (HAL), building international teams and staging recruitment drives in Singapore, Australia, Canada and Japan. She was instrumental in the launch of luxury labels, including Burberry, Coach and Ferragamo across all HAL brands.
Most recently Suzy was the senior recruiter at Silfab Solar where she was able to combine her passion for green energy with her ability to identify and source outstanding talent to facilitate their aggressive growth across North America and Europe. She has also served as “Greening” Chair at Wyndham Destinations.
Suzy resides in the Pacific Northwest and is happiest on the water; kayaking, white water rafting, and sailing.
Hospitality Recruiter
Prior to joining Hutchinson, Brenda spent more than 30 years in senior human resources positions for some of the hospitality industry’s most prestigious and well-recognized companies, including Rosewood Hotels & Resorts, Miraval Arizona, and a division of Sodexho. She served as National Training Director for Fairmont Hotels and most recently as Vice President of Talent Acquisition for Aimbridge, the world’s largest third-party manager of hotels and resorts. While there, she designed and implemented strategies to attract top-tier executives and leadership talent for branded, boutique, and independent properties. Her deep connections to the hotel, spa, and restaurant industries and strong understanding of business operations, combined with her HR and search experience, provides the unique skill set required for delivering the best and most suitable talent to meet each client’s needs.
Prior to joining Hutchinson, Brenda spent more than 30 years in senior human resources positions for some of the hospitality industry’s most prestigious and well-recognized companies, including Rosewood Hotels & Resorts, Miraval Arizona, and a division of Sodexho. She served as National Training Director for Fairmont Hotels and most recently as Vice President of Talent Acquisition for Aimbridge, the world’s largest third-party manager of hotels and resorts. While there, she designed and implemented strategies to attract top-tier executives and leadership talent for branded, boutique, and independent properties. Her deep connections to the hotel, spa, and restaurant industries and strong understanding of business operations, combined with her HR and search experience, provides the unique skill set required for delivering the best and most suitable talent to meet each client’s needs.
Executive Hospitality Recruiter
Peter has over 30 years of hospitality experience. During his illustrious career, he was General Manager of Sonoma Mission Inn & Spa, Silverado Resort & Spa, Pier House Resort & Spa, Cheeca Lodge & Spa, Williamsburg Lodge & Conference Center, Lake Arrowhead Resort and Spa, Palmas Del Mar Resort in Puerto Rico and Ojai Valley Inn & Spa. Peter also owned and operated a very successful seafood restaurant in the Caribbean for three years. He retired from the resort industry in 2008 and relocated to Henderson, Nevada, in 2011, with his lovely wife, Susan. Peter joined Hutchinson Consulting in 2012.
Peter has over 30 years of hospitality experience. During his illustrious career, he was General Manager of Sonoma Mission Inn & Spa, Silverado Resort & Spa, Pier House Resort & Spa, Cheeca Lodge & Spa, Williamsburg Lodge & Conference Center, Lake Arrowhead Resort and Spa, Palmas Del Mar Resort in Puerto Rico and Ojai Valley Inn & Spa. Peter also owned and operated a very successful seafood restaurant in the Caribbean for three years. He retired from the resort industry in 2008 and relocated to Henderson, Nevada, in 2011, with his lovely wife, Susan. Peter joined Hutchinson Consulting in 2012.
Executive Hospitality Recruiter
Bette came to Hutchinson Consulting in 2002 and has successfully focused her recruiting efforts on the hospitality industry for several years. She led the Customer Care department at Verio Web Hosting during the “dot.com” boom. Prior experience included managing offices at various Architecture and Planning firms in the San Francisco Bay area. Bette was instrumental in implementing a new database for Hutchinson Consulting which today facilitates sourcing and matching 20,000 hospitality management candidates for our clients nationwide. Bette has also managed “the Patch”, a four-acre organic fruit and vegetable farm in the town of Sonoma since 1990.
Bette came to Hutchinson Consulting in 2002 and has successfully focused her recruiting efforts on the hospitality industry for several years. She led the Customer Care department at Verio Web Hosting during the “dot.com” boom. Prior experience included managing offices at various Architecture and Planning firms in the San Francisco Bay area. Bette was instrumental in implementing a new database for Hutchinson Consulting which today facilitates sourcing and matching 20,000 hospitality management candidates for our clients nationwide. Bette has also managed “the Patch”, a four-acre organic fruit and vegetable farm in the town of Sonoma since 1990.
Executive Hospitality Recruiter
Rachel Raymond, owner of RVP Career Services, is a Certified Career Storyteller and 3x TORI award-winning executive resume writer. Specializing in crafting career documents for jobseekers across diverse industries, her clients’ resumes, cover letters, LinkedIn profiles, and career documents not only demonstrate what they’ve done in the past but also tell what they’re capable of in the future. Rachel combines 15+ years in marketing, communications, and graphic design with an eye for detail and precision. Rachel is an active member of the Education Committee for Career Directors International and one of her resumes was published in the 8th edition of Resumes for Dummies.
Rachel Raymond, owner of RVP Career Services, is a Certified Career Storyteller and 3x TORI award-winning executive resume writer. Specializing in crafting career documents for jobseekers across diverse industries, her clients’ resumes, cover letters, LinkedIn profiles, and career documents not only demonstrate what they’ve done in the past but also tell what they’re capable of in the future. Rachel combines 15+ years in marketing, communications, and graphic design with an eye for detail and precision. Rachel is an active member of the Education Committee for Career Directors International and one of her resumes was published in the 8th edition of Resumes for Dummies.
Resume Writer
Samantha (Sam) is a digital and content strategist who has been covering the health, wellness, hospitality and other industries since 2016.
A journalism graduate of Rider University, she has bylines in American Spa, American Salon, Travel Agent Central, Luxury Travel Advisor, International Meetings Review, BroadwayWorld, The Odyssey, and more. Most recently she’s lent her social media management and email marketing skills to brands such as Immunocologie, Clique Beauty Boutique, Holistic Umbrella, Well Defined, Kool for Men, The SpoonFULL Society, and more.
Samantha (Sam) is a digital and content strategist who has been covering the health, wellness, hospitality and other industries since 2016.
A journalism graduate of Rider University, she has bylines in American Spa, American Salon, Travel Agent Central, Luxury Travel Advisor, International Meetings Review, BroadwayWorld, The Odyssey, and more. Most recently she’s lent her social media management and email marketing skills to brands such as Immunocologie, Clique Beauty Boutique, Holistic Umbrella, Well Defined, Kool for Men, The SpoonFULL Society, and more.
