Recruiting
  • Michael G. Tompkins – Partner
  • Julie Ambrosini
  • Sheri Claflin
  • Jennifer Copeland
  • Peter Henry
  • Bette Kolstad
  • Robin Stewart
  • Karen Smegal-Butler
Consulting
  • Kristine Huffman – Partner
  • Carol Stratford – Partner
  • Michael G. Tompkins – Partner
  • Jean Kolb – Executive Coaching
  • Jeri Hird Dutcher, CPRW, CEIC, CPCC, JCTC – Resume Writing
Michael G. Tompkins – Partner

A visionary leader in the luxury hospitality, healthcare, wellness, and spa industries, Michael G. Tompkins has led celebrated teams to success for over twenty years. Combining industry knowledge with a vast rolodex of industry peers and former colleagues, Michael has a rare ability to source expert candidates globally. Having held CEO positions with Miraval Resorts, Hilton Head Health, and PALM Health, Immediate Past Chairman of the International Spa Association (ISPA) and executive positions with Canyon Ranch Health Resorts, Michael credits his success in building executive management teams who excel in efficiency while building culture for guests and staff.

Julie Ambrosini

Julie has over twenty-five years of hospitality experience on her resume, primarily in human resources, recruiting and training. During her hotel career, Julie worked for The Ritz-Carlton Hotel Company, The Pebble Beach Company, Benchmark Hospitality and Hyatt Hotels. She was certified interviewer and trainer through Talent+ for over a decade. While with The Ritz-Carlton as a Director of Human Resources, Julie was instrumental in assisting with hotel openings throughout the world: Bali, Hong Kong, Seoul and Kuala Lumpur as well as many hotel openings stateside. Julie also led the corporate human resources team for the leading day spa company in California – Burke Williams Day Spa’s.

Julie joined Hutchinson Consulting in 2006 and enjoys being able to assist her clients in finding the very best candidates for their hotel or spa. Julie and her family reside in Austin, TX.

Sheri Claflin

Sheri Claflin began her career on board the luxury ships of Princess Cruises.  There she developed a passion for the core concept of wellness. Sheri started her hospitality career as Spa Director at the Westin Century Plaza and St. Regis Los Angeles. She then launched the largest spa / wellness center to date for Four Seasons Hotels & Resorts and opened the Five-Star Montage Resort in Beverly Hills. Later, she was Executive Spa Director at Sonoma Mission Inn & Spa and at the Golden Door Spa at the Waldorf Astoria. Prior to joining Hutchinson Consulting in 2015, Sheri was the Executive Director of Spa Development for a new brand of organic day spas on the West Coast.

Jennifer Copeland

Jennifer is originally from Southern California where she began her career at Korn/Ferry International in the IT department. With her background in technology and business, she moved to Boulder, Colorado to co-found and run a start-up food company. In 2012 Jen moved with her family to Northern California, and joined Hutchinson Consulting as an Associate in 2017.

Peter Henry

Peter has over 30 years of hospitality experience. During his illustrious career, he was General Manager of Sonoma Mission Inn & Spa, Silverado Resort & Spa, Pier House Resort & Spa, Cheeca Lodge & Spa, Williamsburg Lodge & Conference Center, Lake Arrowhead Resort and Spa, Palmas Del Mar Resort in Puerto Rico and Ojai Valley Inn & Spa. Peter also owned and operated a very successful seafood restaurant in the Caribbean for three years. He retired from the resort industry in 2008 and relocated to Henderson, Nevada, with his lovely wife, Susan. Peter joined Hutchinson Consulting in 2012. He has been close friends with Lori and Bill for over 20 years and gladly accepted their invitation to join their hospitality recruiting firm.

Bette Kolstad

Bette came to Hutchinson Consulting in 2002 and has successfully focused her recruiting efforts on the hospitality industry for several years. She led the Customer Care department at Verio Web Hosting during the “dot.com” boom. Prior experience included managing offices at various Architecture and Planning firms in the San Francisco Bay area. Bette was instrumental in implementing a new database for Hutchinson Consulting which today facilitates sourcing and matching 20,000 hospitality management candidates for our clients nationwide. Bette has also managed “the Patch”, a four-acre organic fruit and vegetable farm in the town of Sonoma since 1990.

Robin Stewart

Spanning more than two decades, Robin has been a business solutions architect and operations leader with several network offices of Northwestern Mutual from NY to LA. Robin successfully built a thriving consumer financial services organization, orchestrated a business launch and expansion to full-time, commission-based businesses. She was repeatedly recruited throughout a progressively responsible career to Director of Operations and has 20 years of recruiting experience under her belt. This experience, along with her deep understanding and knowledge of Senior living AND emerging, international markets will insure Hutchinson Consulting will be well equipped and positioned to be a leader in the industry. Her astute business acumen and relationship building skills have transferred seamlessly into the luxury hospitality, wellness and spa industry.

Karen Smegal-Butler

Karen Smegal-Butler, a native of Western Massachusetts, began her career in customer service more than two decades ago. She swiftly and skillfully navigated her way through the ranks at Canyon Ranch and later became the Spa Director at Skana, the Spa at Turning Stone. She played an integral role in the creation of Skana, (ranked consistently high and awarded as one of the best spas in New York State). Her experience runs the gamut of working in large scale casino resorts, boutique hotels to destination spas.

Karen’s love of nature, combined with her passion for the spa industry, landed her a position as Spa Director at the beautiful Sagamore Resort on Lake George and then onto The Essex Resort and Spa, in Vermont. After leaving The Essex, Karen stayed in Vermont and continued to cultivate her career. As a recruiter, Karen brings an understanding of how to envision the larger picture, while balancing out the minute details, in order to create a perfectly balanced and successful team

Kristine Huffman – Partner

Kristine brings over 30 years of experience in hospitality and human services, including providing leadership, staff training, program development, and brand direction for the award-winning Canyon Ranch, Miraval, and Travaasa Resorts. As a member of the International Spa Association (ISPA) Board, she acts as a strategic thought-leader and mentor for individuals seeking to expand programming into the wellness arena.

For 16 years Kristine worked at the exclusive Canyon Ranch Resort in Lenox, MA, in several management capacities. As the Health and Healing Director she brought together and worked with the finest multidisciplinary health and healing team in the world. During her tenure the resort won many awards including “Best Spa in the World” as rated by discriminating Condé Nast readers.

Carol Stratford – Partner

Carol’s dynamic career in strategic marketing has allowed her to develop a widely-recognized expertise in hospitality and wellness. She is a leader in her field, known for analyzing trends and forecasting sales to develop long-term strategies, key objectives and operational execution plans based on business best practices, as well as maximum growth and profitability.

Because Carol began in public relations and then moved into marketing, she has a rare ability to understand the perception of a brand in the marketplace, and she has used her unique vision to help develop and deploy innovative marketing plans for some of the most successful brands in the industry.

Michael G. Tompkins – Partner

Michael G. Tompkins is a consultant who works from concept to completion on hospitality, wellness, and spa projects. His forward thinking, creative mind has positioned or repositioned spa and wellness brands for nearly twenty -five years. Former CEO of Miraval Resorts, PALM Health, Hilton Head Health and a senior level executive with Canyon Ranch Health Resorts, Michael excels at creating visionary programming to differentiate and solidify brand positioning. He enjoys building new models of wellness based hotels and spas. Understanding guest flow and company culture while applying unique programming is an unparalleled strength he brings to consulting projects.

Jean Kolb – Executive Coaching

Owner of Well By Choice, Jean is a highly regarded leader within the Hospitality and Spa industry. Having worked at Kohler Co. as the Director of Wellness, Jean uses her 37 year career experience, to develop effective leaders through goal setting, action planning and accountability. Jean shares her vast knowledge through one-to-one coaching. She combines her two passions – leadership excellence and optimal wellness to strengthen leaders for tomorrow. Jean believes positive choices will realize the highest levels of performance in all areas of life. Jean coaches leaders of all levels and diversity to take full ownership of their choices. Doing so can lead to higher employee engagement, greater job satisfaction and long term positive results.

Jeri Hird Dutcher, CPRW, CEIC, CPCC, JCTC – Resume Writing

A national award-winning resume writer and career coach certified by the Professional Association of Resume Writers and Career Coaches, Jeri has written resumes and coached professionals and executives to find and land new opportunities through her business, Workwrite, since 2005.

Her background and education are in writing, including journalism, public relations, and marketing. She has had resumes published in several collections including the 2015 edition of Resumes for Dummies, chairs the Education Committee for Career Directors International, and is a board member of the Resume Writers Council of Arizona. As a former executive director of a convention and visitors bureau, Jeri is familiar with the needs and intricacies of the hospitality and wellness industry.