Consulting Services
  • Hospitality Concepts
  • Turn Key Hospitality
  • Integrated Medicine & Wellness
  • Marketing & PR
  • Feasibility and Wage Studies
  • Financial Guidance
Hospitality Concepts

DESIGN + FUNCTION
Great hospitality design must not only look beautiful and inviting, every details must function flawlessly, as well. That’s where we come in.

THE BUILD
To build or renovate your facility and fill it with the latest equipment and supplies, you’ll need the right architect, interior designer, a great general contractor and someone to bring it all together and keep it on track. We will help you select and/or work with your team to help ensure that everything proceeds according to your budget and best interests. With our expert advice, the design will follow function so that service can flow and business can thrive.

THE INTERIOR
You want the ‘wow factor’ and we’ll help you get it. We have long-standing relationships with top sources for the finest in hospitality furniture, furnishings and equipment to help you get the best vendors– and pricing– for your start-up and operating supplies. We will prepare critical path timelines to coordinate ordering and delivery so that everything you need will be in place on opening day. It’s a process we have mastered, and yes, it ends with a ‘wow’! We will also work with your interior designer to the assure form follows function.

Turn Key Hospitality

FROM IDEA TO LAUNCH, AND BEYOND.
Unlike most industries, hospitality is a combination of many disciplines. Very few people have expertise in all aspects of our industry, but we do. From five star resorts and award winning spas to nationally acclaimed dining establishments, we have over 50 years combined experience in launching and operating successful businesses. Don’t waste your time reinventing the wheel, when you can save time and money by getting it right the first time.

IN TOTAL OR INDEPENDENTLY, OUR OPERATIONAL SERVICES INCLUDE:

  • Crafting your Standard Operating Procedures, Employee Handbook and Human Resource Guidelines
  • Setting up financial operations including selecting and configuring your IT operations and Electronic Medical Records system
  • Assisting with selecting and training your team
  • Developing Spa and Wellness Menu and pricing strategies
  • Setting up Retail and inventory controls
  • Designing programming for Fitness, wellness, adventure and cultural activities
  • Developing Food and Beverage operations
  • Launching your property and providing on-going marketing support
  • Mentoring your Management Team
Integrated Medicine & Wellness

LET BUILDERS BUILD, AND HEALERS HEAL.
Leading edge spa operators know that the wave of the future is individualized service, innovative programming and combining recent innovations in personalized medicine with the best of spa and wellness services. If you are an entrepreneurial healer and want to ride this wave, let us help you avoid a wipe-out. Take advantage of our unique start-up and operating experience at award-winning wellness resorts, integrative medical spas and lifestyle programs, so that you can do what you do best – focus on helping your clients on the path to wellness.

SIMPLIFYING THE COMPLEXITIES.
The legal and operational intricacies of this business can seem overwhelming to someone new to the industry. Each state and municipality has regulations dictating how you can operate your business, and it’s easy to get mired in the licensing maze. We know that all you want to do is help people get access to the best complementary and alternative healing services. We can help you navigate the chaos and help steer you to success.

Marketing & PR

Building your business is one thing. Building a brand is another. Let our marketing experts show you how to forge a strategic brand that reflects the vision you have for your business and resonates with your market.

BRAND CONCEPT
Congratulations! You’ve got a great idea! And, you know you’ll need more than that to launch a successful business. We will help you through the process of branding, honing your message, vision and values to create your quick-to-the-point pitch to potential investors, partners and clients.

We’ll help you find the right answers to the right questions. Who are you going to serve? Who is going to help you provide the service? What is your product? When will you start your business? Where is the optimal location for your operation? Why is your product unique or in demand? What amount of capital will you need to open? Operate? And most importantly: Will your cash flow sustain your business into the future?

Your complete Brand Concept Statement acts as the guiding light to lead you through the complex financial and operational decisions necessary to move from dream to reality and is the cornerstone of your business plan.

MARKETING AND PUBLIC RELATIONS STRATEGY
Don’t rely on a “if I build it; they will come” strategy. We will help you identify and select your demographic target-market to stream-line your strategy and eliminate wasteful spending. Then we’ll guide you in selecting and managing a marketing agency who knows hospitality for expert advice in developing your on-line presence, rolling out your social media campaign and crafting your print media message,

We also know what works to get kudos from top influencers, entertainment and news media outlets and we’ll help you work with your local public relations firm to get the most coverage for your buck.

HOSPITALITY RENEWAL PROGRAMS
Brands go stale over time in a constantly changing marketplace. Now and then, your brand will need refreshing – physically, conceptually or operationally. We can help give you a makeover. We make it our business to stay on top of emerging trends in hospitality, wellness, adventure and dining services. Let our fresh eyes help you focus on a new vision that is in keeping with your mission and values.

We will evaluate your current operation, looking for the good, the bad and the ugly to identify where and how you can get the most out of your efforts to renew your brand.

Feasibility and Wage Studies

If you are considering a new hospitality project or are wondering how your business compares, you need to know your numbers. Our expert analyst will help you examine the marketplace so that you know the competitive context for better pricing, payroll and productivity.

Financial Guidance

So you have a great idea, but will it be financially successful? With our expert guidance, we help you prepare pro-forma projections. We base these projections on current market data combined with revenue and expense assumptions developed over years of experience. We can help you set up your books according to industry standards and create management tools to help you stay on a successful path to profitability.

CONSULTING SERVICES