For individuals and families of wealth, finding the right team of professionals to manage your affairs is crucial. No one is more important than the person you hire to manage your household and property staff. Especially for families with multiple homes and estates and vacation getaways, your Estate Manager/Chief of Staff has an immediate and tangible impact on your day-to-day life . . . and on your family.

We find a rich source for Estate Manager talent in the world of high-end hospitality. Think of it. When you have a terrific stay at a Five-Star hotel or at a luxury resort, someone has orchestrated all the pieces to make your experience enjoyable and seamless. You can have that hospitality General Manager working for you.

The successful General Manager brings the following assets:

  • Management Skills. To manage an excellent hotel or resort you have to hire the best talent and manage them well.
  • Property Oversight. Top level resorts and hotels are places of beauty and grace. The General Manager insures that by overseeing all the elements: deferred maintenance, renovations, new construction, daily cleaning, and gardening.
  • Fiscal Acumen. General Managers rise to the top of their trade by operating profitable businesses for their owners. They understand budgeting, cost control, and investment strategies.
  • Food and Beverage Expertise. When you visit a top-line resort or hotel you expect outstanding cuisine, outstanding beverages, and outstanding service. General Managers move comfortably in the world of chefs and sommeliers.
  • Interpersonal Aptitude. Communication skills, tact, and charm are requisites for success in the world of hospitality. Not everyone has a genuine aptitude for providing service; hospitality professionals do.

As important as those assets are, at the end of the day you are going to hire and retain the person with the right chemistry—the person who prompts your trust and confidence. That is the person we will find for you.

We also have resources for Majordomos and Private Chefs.

Hutchinson Consulting is a management recruiting firm specializing in luxury hotels, resorts, spas . . . and estates.